At Floral Wedding Bouquet, we strive to provide our customers with the best possible experience. If you are not satisfied with your purchase, we are here to assist you with our returns policy.
You may return any item within 30 days of delivery for a full refund or exchange. The item must be in its original condition, unused, and with all tags and packaging intact.
To initiate a return, please contact our customer service team at [email protected] or call us at 889.899.3724 x94214. Our team will provide you with a return authorization number and instructions on how to ship the item back to us.
Once we receive your returned item and inspect it, we will process your refund. Refunds are typically issued within 5-7 business days and will be credited back to the original form of payment.
If you would like to exchange an item, please follow the same process as a return. We will be happy to send you a replacement item once we receive the original item back.
If you have any questions or concerns about our returns policy, please don't hesitate to reach out to our customer service team at [email protected] or 889.899.3724 x94214. We are here to assist you and ensure a smooth and hassle-free experience.
